The new COVID 19 measures for Charela Inn includes :- enhanced
luggage services, continuous cleaning of high-touch public areas
and surfaces (restrooms, handrails, tables), several
hand-sanitizing stations, physical distancing rules in public
areas (lobbies, restaurant, pool), enhanced room cleaning
practices and new housecleaning policies. All our team members
have been fully trained and are equipped with all necessary
requirements as per the Government of Jamaica and WHO guidelines,
to ensure the health and wellbeing of you our guests and also our
1. On entering you will be required to step on a sanitizing foot
mat and sanitize your hands at the automatic dispenser, your
temperature will be checked with an infrared thermometer, no one
will be allowed to enter without going through this processes.
2. It is required that all persons wear a mask/shield when
entering the property and while in public areas. You will also be
required to maintain social distancing of six feet, floor markers
will be in place.
3. Frequent sanitization of the reception lobby (chairs, railings,
door handles and all exposed surfaces) will be done before and
after each use.
4. Keys will be placed in a drop box to be sanitized between use.
5. We recommend that guests use the telephone or online messaging
apps e.g. Whatsapp, to ask the receptionist questions or to make
special requests thus limiting face to face interaction. These
apps are free to use and we provides free WIFI to all visitors/
6. All magazines, books and pamphlets have been removed from the
reception area; however these items may be accessed for single use
by asking the receptionist for the information. It is also
recommended to utilize online resources.
1. All suitcases will be sanitized before touching as well as the
luggage cart after each use.
2. Luggage will be left outside the guests’ room for them to take
inside the room unless assistance is required.
1. The entire area including fixtures will be sanitized regularly
2. Information promoting hand washing and sanitizing will be
posted where it can be clearly visible.