Booking accommodations at the Charela requires a credit card detail (images of the different cards accepted to be displayed at the bottom of page) to guarantee room reservations to which no charges will be applied until your arrival at the property. For cancellations up to 7 days before arrival a 2 nights’ room penalty charge applies. Cancellations inside 7 days or no show 3 nights’ penalty charge applies with the exception of the period December 22 nd to January 8 and February 1 - 28 the cancellation policy is 45 days before your arrival date without paying a penalty fee; cancellation inside 45 days to your arrival date will attract a 2 night's penalty fee while cancellations less than 30 days to your arrival date will attract a 3 night's penalty fee. No shows also attract a 3 night's penalty fee. No penalty fees will be charged if cancellation is caused due to acts of terrorism, natural disasters or pandemics.